R A C C P (RWANDA ASSOCIATION OF CUSTOMER CARE PROFESSIONALS) yavuguruye urubuga rwayo

Umuryango nyarwanda ugamije guteza imbere no kwakira abantu neza no kubaha serivisi nziza umaze guhindura  wahinduye izina warusanzwe ukoresha kurubuga 

kugeza ubu ushobora kubona no gusura urubuga rushya rwa rwndacustomer care proffessionals wanditse www.serivisenziza.com
  
Intego z'uyu muryango hamwe n'ibiganiro bitandukanye kubijyanye no gutanga serivise nziza na website ya RACCP aiyo  www.serivisenziza.com izi zikurikira

1. Gushishikariza abantu kwakira abantu neza (good customer care)
2. gushishikariza abantu gutanga serivisi nziza ,vuba kandi mu mucyo ( better Service delivery)
3. Guha urubuga abatanga serivisi nabazihabwa rwo kungurana ibitekerezo ku mitangire ya serivisi mu Rwanda no mu karere rurimo.
4. Kumenyekanisha politiki ya Leta muri costumer care na service delivery no gusaba abantu bose kuyubahiriza
5. Kwimakaza umuco wo gutanga serivisi nziza hagamijwe iterambere rirambye

menya ko guhabwa serivise nziza ari bumwe mu burenganzira bwawe ukwiye guharanira, iyo butubahirijwe ushobora ku bimenyesha uyu muryango 
wanasura urubuga rwabo http://www.serivisenziza.com/Intego.html ukeneye ibindi bisobanuro

(RWANDA ASSOCIATION OF CUSTOMER CARE PROFESSIONALS